SPPST20 Quiz
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Question 1 of 4
1. Question
Reflection to Perfection:
Success Tip
Read books on “Emotional Intelligence, persuasion, and or books that are written by sales experts”. The business of sales, is engulfed in understanding the psyche of humanity.
Discussion/Reflection
How do you nurture relationships with your peers?
Is it possible to impress your teacher with your effort, even if you do not get the preferred grade of your liking? How should you respond to your teacher, when they are impressed with your effort, in spite of them not giving you the grade that you desired?
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Question 2 of 4
2. Question
Reflection to Perfection:
Success Tip(s):
Think of three enjoyable purchases that you have recently made, and write down why you bought them. If it was the personality of the a sales rep that caused you to buy the product. Identify the feelings that they had awakened in you, and seek to emulate them, when you are selling or marketing a product.
Try and recall the best customer service that you have encountered, and then seek to mimic that when marketing and selling your product.
Discussion/Reflection
What are some ways that buyers may have been wounded or scarred by sales representatives, in times past?
What are some ways to demonstrate honesty before your customers, in the case that you are an employee?
What role does character play in salesmanship?
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Question 3 of 4
3. Question
Reflection to Perfection:
Success Tip: Visualize the act of forgiveness, before you extend it
Discussion/Reflection
What does conflict resolution look like in your eyes?
How quickly do you forgive and put behind you the conflict that you face in your school environment?
How active are you in resolving conflict that does not involve you directly?
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Question 4 of 4
4. Question
Reflection to Perfection:
Success Tip(s):
When giving a sales presentation, ask clarifying questions throughout your sales presentation. Do not assume that your customers will not buy from you, prior to speaking with them.
Do not take it personal, when customers do not buy from you. Constantly tell yourself, “ Although I am selling, I am not for sale.”
Discussion/Reflection
Do you feel it is necessary to reach out to customers, after a sale?
What are some things that you should do for a customer, after a sale?
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